FAQ/Dragon Nest SEA/Account Issues

Error: Cherry account authentication failed.

Cherry Gardener
posted this on August 1, 2012, 19:47

  • Ensure both your Login ID and Password are at least 6 characters long, and must not contain special characters such as '@', '#', '$', etc.
    To change your Default Game Login ID or Password, click on "Cherry de Games" within Cherry Exchange.
  • Your Cherry Exchange account may be locked due to 5 unsuccessful password attempts in Cherry Exchange. An email will be sent to you by our system containing instructions on how to unlock your account.

    Please check your Junk or Spam folders if you have yet to receive the email in your Inbox.
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