Mobile OTP is a new security feature for your account!
Your account is important, that's why we're taking no chances. Introducing the new OTP (one-time password) authentication feature which adds another layer of security to your account.
- Log in to your Cherry Exchange account and select Mobile Services > My Mobile. Enter your mobile details and click Submit.
- Enter the Secret Answer which you had given when you signed up for a Cherry Credits account. After you’re done, click Submit.
- A one-time password will be sent to your mobile number provided. Please check your SMS and enter the given password.
Note: The one-time password will expire in 3 minutes. You will need to request for a new one-time password after the stipulated time frame.
- This message will appear upon successful verification.
- Go to Mobile Services > OTP Settings to activate the One-Time Password authentication.
Note: Currently, the OTP authentication feature will cover any “Change Password” activities. We will soon be extending the OTP authentication feature to more functions in future to better protect your account.